Great read that we’d like to share!
by Mark Vanderbeek on January 9, 2017
The “Last Mile” refers to the last, local legs of communication that connect the user to the Internet. For universities and large businesses, this is the responsibility of the IT department. For most enterprises, dependency on the Internet has soared in recent history. Email has become the primary form of communication. Desk phones are almost all VoIP now. Instant Messaging, video conferencing, and desktop sharing have become indispensable tools.
The Cloud has further intensified this trend, with SaaS applications commonly being used for Sales, HR, ERP, File Sharing, Learning Management Systems, Marketing, Service Desk and an ever expanding list of other critical services……View full article here: